Return and Refund Policy

Last updated: May 08, 2020

Thank you for shopping at Solardiamond.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Profilms Group LLC, 7950 NW 53rd Street , Suite 337 Miami, Florida 33166.

  • Service refers to the Website.

  • Website refers to Solardiamond, accessible from www.solardiamond.com
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 30 days without giving any reason for doing so.

The deadline for cancelling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 30 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

7950 NW 53rd Street , Suite 337
Miami, Florida 33166

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

Do it Yourself

Willing to try and install window film by yourself? The DYI line is specially designed for all small projects, including automotive, residential/arquitectonic and commercial. Available in Black Panther, Reflective and Decorative in 20″x20′ and 40″x20′ sizes.

Available sizes:

Nano Carbon

High performance non-metallic, non-reflective coal tone. provifing infrared rejection properties and uv blocking for maximum comfort. this technology formulaed using pigment molecules making the film color stable, resulting in a one-of-a kind product.

Nano Ceramic

Solardiamond leads the way with innovation and technology, the ceramic film is non-metallic, non-reflective, it is specifically designed for the reduction of infrared rays, built with top quality materials to provide an elegant and unique look to all glasses.

Sand Blast

The perfect application for Conference Rooms, Lobbies, Retail Environments, Residential/arquitectonic Settings, Private Offices, Glass Partitions, and wherever there is a need for Decorative Privacy. The applications are endless with adding aesthetic appeal to any and all glass surfaces.

  • Infrared rejection 25%25%
  • UV rejection 99%99%
  • Scratch resistant 100%100%

Autolamps

Our Automotive decorative vinyl for both headlights and taillights. UV resistant, easy to mold; specially designed to be installed on all curved and flat surfaces. Suitable for all car makes to provide seamless installation. Adds an unique and fresh touch on your vehicle.

  • Infrared rejection 25%25%
  • UV rejection 99%99%
  • Scratch resistant 100%100%

Do it Yourself

Willing to try and install window film by yourself? The DYI line is specially designed for all small projects, including automotive, residential/arquitectonic and commercial. Available in Black Panther, Reflective and Decorative in 20″x20′ and 40″x20′ sizes.

Available sizes:

Decorative Window Film

Decorative line designed for indoor decoration. Elegant and modern designs to add a personal touch to all glasses. An easy option for interior renovations.

  • Infrared rejection 25%25%
  • UV rejection 99%99%
  • Scratch resistant 100%100%

Security Window Film

Our non-color (clear) security films are designed to provide protection to all glasses against heavy impacts. Patented technology made of polyester layers between 200 and 1400 microns.

  • Infrared rejection 75%75%
  • UV rejection 99%99%
  • Scratch resistant 100%100%

High Reflective Film

High-performance metallic film specially designed for commercial and residential/arquitectonic grade. Built with premium materials to provide an elegant and unique look on all glasses.

  • Infrared rejection 65%65%
  • UV rejection 99%99%
  • Scratch resistant 100%100%

Wrapping Film

Vinyl film for vehicles made with polyurethane base providing excellent molding at the moment of installation, UV resistant. Suitable for flat and curved surfaces. Seamless installation. Available in different colors and designs.

  • Infrared rejection 75%75%
  • UV rejection 99%99%
  • Scratch resistant 100%100%

Titanium

A high technology patent, featuring two-process manufacture. Silicone layer with scratch-resistant benefit double lamination adding an attractive appearance on the glass.

  • Infrared rejection 50%50%
  • UV rejection 99%99%
  • Scratch resistant 100%100%

Carbon Prime

Solardiamond is leading the way with innovation and technology, has developed an unique product in the market featuring 1 ply high performance non-metallic, non-reflective coal tone. Providing infrared rejection properties and UV blocking for maximum comfort. This technology formulated using pigment molecules making the film color stable, resulting in a one-of-a kind product. Best price-value in the market.

  • Infrared rejection 75%75%
  • UV rejection 99%99%
  • Scratch resistant 100%100%

Nano Carbon Ceramic

Dual layer (2 ply) high-performance non-metallic, non-reflective film, built with STGR technology using premium polymers and cutting edge technology to provide a long lasting-color stable product. NANO CARBON CERAMIC features infrared rejection, UV blocking properties.for maximum comfort.

  • Infrared rejection 75%75%
  • UV rejection 99%99%
  • Scratch resistant 100%100%

Carbon Black Panther

High-performance photo-chromatic non-reflective 1 ply film. Visible light transmission suitable for almost any need.

  • Infrared rejection 15%15%
  • UV rejection 99%99%
  • Scratch resistant 100%100%